Great place to purchase a vehicle ,no high pressure sales .They didn't have the color truck that I wanted but they never gave up until they found the exact truck I wanted at the price I wanted to pay and had it delivered to there dealership.I did all negotiations over the internet with Shelby, who is a great person to work with and very good at her job.
I bought a car from this business a few months ago, and I have been the happiest I've been after buying a car. The process was easy, no gimmicks, no haggling. I told them what I could do, and they found a way to make it happen. In fact, I know when it's time for the next car, I will be returning to Starling Buick. Professionalism all the way, in the buying process, in the service department, everyone there was wonderful. I didn't think I could get such a nice car, but they made it happen! Thank you!!
Had great interactions with Mark. He was honest and real with us from the beginning when we came to look at our Kia Niro ("You probably know more about this car than I do" lol). We ended up buying and everyone was understanding and accommodating about our budget and how I was able to pay. No playing games at this dealership. And I absolutely love my new car!
We love our Encore. We have been researching prices and dealerships for about 2 weeks. Through American Express preferred dealers is how I was contacted by Starling.Our experience started online with Shelby an internet specialist. We selected our vehicle and had pricing wrapped up prior to our arrival at Starling. Once we arrived we worked with Raven who finished up all the details. While Seth detailed our car we were signing papers. Everything from negotiating to the financing went smoothly. We were at the dealership for an hour and 15 minutes. Purchasing a car is daunting but the entire team made the process enjoyable.The only negative that I could say is that their emblem that they'd put on the car is quite huge but they had absolutely no problem removing it from the vehicle before we took possession. We drove over an hour each way to this dealership and it was well worth the extra drive time.
What a great experience! Had to have my car in for a recall on the air bag.Shout out to George in Service! Thank you for making this an easy fix!
FAST AND CLEAN
I purchased a Buick Enclave for my wife and Stuart was our sales representative. The whole experience was smooth and with no pressure what-so-ever. Stuart was very accomodating and actually went above and beyond what I had expected. Although we had to drive a distance to get there, we will definately go back in the future because it was worth the drive. Everyone made the whole car buying experience easy and pleasant. All dealeeships should be like them! Thanks guys, we love our new vehicle!
This dealership should receive more than 5 stars! The service department is absolutely amazing! Both Peggy and George are so hard working! Thank you for all you do!!
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