Customer Testimonials
Fast and easy financing
Up front explanation of costs, they looked up my vehicle warranty and applied. Fast service, polite, respectful, totally pleased for the 1st time for a dealership. Restored my faith in integrity and honesty. Tyty Starling associates.
Everyone is very pleasant and have not had a issue at all
Great Service
Had my Yukon in for a rear bumper replacement and oil change. The body work team did an excellent job and Cassandra in service is always a pleasure to work with.
Was scheduled for an appt for service. Went in everything was hasselfree, my car was serviced in a timely manner. Will definetly go back again.
Great communication
Great dealership, fantastic team work.
The current economic situation has made getting goods and services very different. Fortunately Starling came through with my needs and did so very timely.
Everyone we met was very professional and very friendly. I have been buy GMC since 2000 all up North and I have to say I am very happy with Starling Buick GMC and can say that this is the best experience I had with GMC
Friendly staff, good service
We came to scope out an Acadia and now leaving with my dream truck with the AT4 trim! Steve Oliver was our sales person and did an amazing job. He was super friendly and made sure we had an amazing buying experience. Everything went smooth and I couldn’t be happier with our new suv.
On time as promised. Thanks! Jim
The dealership changed and removed a screw from the tire, changed the oil, oil filter, and tire rotation. Everyone was helpful and pleasant and whe work was done in a reasonable time. Will return for more service work when needed.
Had a new key programmed was a quick process once scheduled
Fast, friendly & professional
verry pleased with the sales rep
They listen well when trying to describe a problem
I came in for an oil change and tire rotation and it was done in less than an hour. Great service with friendly and knowledgeable advisor.
Rob was our sales person. He made us comfortable, introduced us to the manager and finance staff. He had calm demeanor and was patient answering all our questions. He delivered a superb service. Greg made financing an ease and explained the extra warranty coverage so well that made sense for us to purchase that from Zurich. We just wish our truck will come soon and will have no missing components or electronic chips upon delivery. We expect a smooth transaction
They sell cars
They sell cars
What a great experience it was so easy and simple I just couldn’t believe it . Stuart the gentleman who waited on us went way above and beyond to help me what a great representative . Thank you so much .
I was there to have a oil change and double check my breaks were working as expected, they finished earlier than expected. I was able to sit in the lounge area and work as I waited. After leaving what was a great experience I was involved in a accident leaving the lot out front of the dealership. I was beyond upset and definitely not prepared to drive home. I was then asked by someone from the dealership if I was ok and after stating no I was actually trying to contact family to come get me. They were amazing and ...
Joe Shephard is an outstanding salesman!! He did not pressure me at all with test driving used cars. Just when i thought it be out of my budget, offered me a new GMC Terrian AWD. Test drive the Terrain and thats all it took for me to decide i wanted it!! I had to wait another week to take care of other issues, he assured me the Terrain will be waiting for me when i get back!! Financial paperwork was a breeze thanks Gary, you guys made it possible!!
Very happy with our experience. Stuart was personable, not pushy, informative, and gave us our options.
Going to the dealership website, and looking though the inventory what was available on site, and what vehicles were in transit, was the easiest way to choose a new vehicle. Everyone at the dealership that greeted me was very friendly, and greeted me with a smile. Thank you for making me feel comfortable, and appreciated. A big shout out to Adam Rutherford who made it feel like we knew each other for years, Thank You.
they did an excellent job
Waited 2 1/2 hours and had to ask status of diagnosis which had not been done yet. Had to leave car for entire weekend , find ride home 30 miles and back on Monday.
Everyone courteous. I was disappointed there was no one to drive me home or to pick me to go back for my car.
The scheduling was easy to do they did it when they said they would do it they completed the job in a quick timely manner that I really appreciate it
Rob met me in the parking lot and was terrific at showing me options available for my trade. I am a widow and pretty self reliant, Rob was open minded and did an excellent job of showing me several vehicles from which to choose. His best advice proved to the best choice for me, "Buy the car that makes you feel the best and which you will be the most happy driving." I am extremely happy with my Essence in the right color and trim line. Everyone at the dealership was kind and friendly. Service was quick and ...
Service was great! Fast and friendly
Stuart Grimes did a particularly outstanding job and we would definitely choose him for any future vehicle purchases. My wife and I were very pleased with his service.
Everyone was really nice and caring
Service appt. Went as scheduled. Work was done within an hour and half. Courteous staff.
Had a great experience buying a pre-owned car here. Steven Oliver was very helpful in getting us the best deal on exactly what we were looking for.
Excellent service. Quick. Fixed problem I didn't know I had. Nice people.
Oil change, regular maintenance
Great dealership! Shelby, Mark, and the rest of the folks that helped me a few months back were great. Handled most of my deal over the phone and email, and there was none of the typical dealership haggling or a lot of pressure to do add-ons. I came over from Ft. Lauderdale area, because Starling seems to be the only dealership who still operates like pre-pandemic... they gave me a good deal instead of trying to sell above msrp, like every dealer in my area has been doing. I'll be back for the next company truck!
Friendly body shop
Service adviser was very helpful and the job was done quickly and they even gave me a complimentary hand washed of my car.
Do not look past this place, I drive by 3 other Buick, GMC dealerships for trust and honest pricing. See Charlie, an honest sales person who cares… you can’t pay someone to care. Jason the manager has taken care of my family for years and treats YOU like family.
Do not look past this place, I drive past 3 other Buick GMC dealers for trust and honest pricing. See Charlie, a sales person who cares... you cannot pay someone to care. Jason the manager has taken care of my family for years and treats YOU like family.
Every person we interacted with from Internet services contact to sales rep Steve Oliver, to the finance department, were professional, courteous, and helpful. Additionally there were no "hard" sales tactics or feeling extremely pressured like some other dealerships we visited earlier in the day. We were very happy with everyone we dealt with.
The experience was excellent from start to finish.
Great staff
Great staff
Your service rep was very friendly. We were told what would be done and approximately how long the service visit would take and actually it was done earlier than stated. Would definitely recommend Starling Buick.
Rob Pyle my Sales Consultant and Scott Conkin, Business Manager are both very nice gentlemen and helped make the purchases of my Buick Envision easy. Much appreciated.
Great customer service!
First rate on being able to schedule an timely appointment and taking and delivering on schedule. Great service staff. Clean and comfortable waiting area.
Absolutely the best car buying experience!! I will continue to recommend this dealership to everyone looking to purchase a vehicle!!!
Courteous and low pressure
Excellent service felt like Cassandra went way above expectations to solve my cars electrical problem.
Casandra was great!
Entire team was great. Really enjoyed working with everyone at Starling. Shelby, Mark, Adam and the CFO, darn it, can’t remember his name but I loved him, he’s from Salt Lake City.
On time, friendly, and solved my transmission problem which another dealership was unable to do so during a previous visit.
Your entire staff was great from the first inquiry to the final deal. Thanks
every buddy was great
Good experience at parts and collision. Friendly and courteous.
Very good experience. Will return.
Excellent service department!!!! We live in Indiana and was in Florida over Christmas and had a problem with the brakes on our Yukon. Got us right in and got them fixed. Wish the dealership we bought Yukon at was as good but they aren't. Thank you for helping us!!!
No snacks in the lounge.car wash broken sense last October. you never have any deals on lube and tire rotation.😩
Got me in on schedule and completed the repairs in a timely manner.
Jon Caban and his team in Collison did an excellent job repairing the damage to my 2018 Buick Enclave.
This team is exceptional. I've never had such caring and professional people to work with at a dealership. Keep up the great work. I thank you and wish them a very prosperous New Year.
Very knowledgeable service advisor Cassandra Penla. Also, mechanic Gregory Krom found problem right away with the steering.
My service coordinator Devin was excellent, he honored the complimentary first service that I was promised when I bought the car. I got a chance to meet Shelby in person, who helped me buy the car completely through the internet and Mark offered me a loaner car when he overheard me asking if there was a breakfast place within walking distance. Truly exceptional customer service.
Everyone on staff is friendly and helpful. They had to keep my car for several days and were very accommodating with a loaner vehicle
Great dealership. By far best prices around, maybe in whole state. Most other dealerships were bumping up the MSRP, not at starling. Allowed me to put a deposit on the truck before it arrived. Orlando(my salesman) was polite, honest, and more than I could have asked for. They put me in a brand new AT4 2500hd diesel. Within a few hours of arrival I was driving my gorgeous new truck home. Well worth the couple hour drive. Will be inquiring with Starling first for future GMC purchases.
Had what I needed and staff was very nice
I had just purchased the buick and wanted a check-up done by professionals at a buick location. I was pleased that the buick dealer was close to my home and continued to be pleased with the relaxed professionalism of their personnel. They quickly checked my buick and let me know that it was in good shape, and that they would be glad to fix it if anything went wrong. I left satisfied.
Unbelievable service, Rob Pyle, Tatum, and Annelise were exceptional. I got a VERY good deal on a car. They were patient, absolutely no high pressure. They were extremely honest about all stages of the sale. A wonderful and refreshing experience from a car dealer. Highly highly recommend.
Purchased a used car, Rob Pyle was sales consultant. He was extremely professional. Pleasant buying experience with no pressure or surprises. Would definitely recommend.
Still waiting.
Great service at reasonable prices.
Orlando helped us so much and got the price where I wanted it! Very positive full of joy man! Thank you!
Been dealing with this dealership for 20 years and never had a problem.
Soon as we walked in we were greeted with offers of drinks. And a great , knowledgeable, patient salesman named Adam! All the other employees greeted us with a smile.
Great service for walk-in. They were able to do my service in a timely manner.
Everyone was very helpful with my tire having a nail in it and they fitted me in for an oil change!
Contacted Annalise through True Car about a certified pre-owned SUV. She arranged for me to come from out of town to test drive it. When I arrived, Adam did the test drive with me and helped me complete the vehicle purchase in 2 hours. Best car buying experience ever!!
I used Consumer Reports to generate referrals to several dealerships. When we arrived, Steve Oliver greeted us at the door and made the process very easy and smooth. Closed the deal that same day and picked up the car on the next day. Received a very fair deal - especially compared to the other dealer we visited. Will definitely recommend Starling to friends and family.
Very knowledgeable staff
The Sales Team is the absolute best! No hard sell, no gimmicks....just salespeople that knew how to relate to me as a buyer! I am hoping my wife trades in her car for a new Buick, and that she uses this dealership!
This is a first class dealership. I traveled from out of state to purchase a vehicle and everything was as advertised. I would deal with them again.
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