It was great experience and the customer service was amazing
Ernie Colantino Worked hard to get us the best deal he could on Our Ford Escape Would recommend This Dealer Hes New and Works hard.
Great place to purchase a vehicle ,no high pressure sales .They didn't have the color truck that I wanted but they never gave up until they found the exact truck I wanted at the price I wanted to pay and had it delivered to there dealership.I did all negotiations over the internet with Shelby, who is a great person to work with and very good at her job.
I bought a car from this business a few months ago, and I have been the happiest I've been after buying a car. The process was easy, no gimmicks, no haggling. I told them what I could do, and they found a way to make it happen. In fact, I know when it's time for the next car, I will be returning to Starling Buick. Professionalism all the way, in the buying process, in the service department, everyone there was wonderful. I didn't think I could get such a nice car, but they made it happen! Thank you!!
Had great interactions with Mark. He was honest and real with us from the beginning when we came to look at our Kia Niro ("You probably know more about this car than I do" lol). We ended up buying and everyone was understanding and accommodating about our budget and how I was able to pay. No playing games at this dealership. And I absolutely love my new car!
We love our Encore. We have been researching prices and dealerships for about 2 weeks. Through American Express preferred dealers is how I was contacted by Starling.Our experience started online with Shelby an internet specialist. We selected our vehicle and had pricing wrapped up prior to our arrival at Starling. Once we arrived we worked with Raven who finished up all the details. While Seth detailed our car we were signing papers. Everything from negotiating to the financing went smoothly. We were at the dealership for an hour and 15 minutes. Purchasing a car is daunting but the entire team made the process enjoyable.The only negative that I could say is that their emblem that they'd put on the car is quite huge but they had absolutely no problem removing it from the vehicle before we took possession. We drove over an hour each way to this dealership and it was well worth the extra drive time.
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