The staff is great, the mechanical work is great, but your car wash is unacceptable. If it weren't for the car wash you would deserve a 10 with 5 stars.
I purchased a new GMC at Starling GMC Venice. From my first call to Tatum describing my vehicle requirement, to Shelby for the sale transaction, to Charlie who delivered the vehicle-all were amazing to deal with! They were responsive, professional and most importantly fair with the transaction. Dealing with Starling is hands down the best experience I’ve had in my life. The Starling team is by far the best I’ve ever dealt with.
The lady at the service counter was extremely informed, polite, & professional. She told me more about my car in 5 minutes, than the previous 3 visits. Give her a raise!
Keith did an amazing job handling all of my paperwork and took great care of my vehicle. I had a wonderful experience and would definitely recommend others to come in!
The best vehicle purchasing experience ever, could not have been better!
Could not have been better!
When in to dealership to get service on my 2015 Yukon. Decided to look at new Yukons. Met Steve Oliver and started the process ended up buying a new 2023 Yukon and very happy the way Steve handled everything. This dealership is a class organization Service Dept employees are excellent. Go see Steve and buy your new GMC. He made it seamless
From the time we first walked in we were greeted by Steve Oliver, who helped us through out the whole process, he made the whole buying process great and had the best experience my fiance and I have ever had while purchasing a vehicle. We would like to thank you Steve for all you did for us(highly recommend).
perfect as always
Jason Shindel and Charley Surface were both extremely easy and professional to work with. They are very knowledgeable and made the entire process quick and easy! Jason and Charley are excellent employees!!
Nice job. Friendly people.
(Translated by Google) Good care and quick repair (Original) Buena atención y rápida reparación
Keith Gallischio your service advisor is very personable and accommodating. I had an appointment and he handled everything promptly. He is a great ambassador for your company
Friendly, knowledgeable and also a very good experience with our sell person and Business Manager Charles Surface that made the trade in of my old Denali and the purchase of the new Denali very pleasant.
Great experience with the entire sales pro and delivery of the vehicle. Starling has earned my business - I will be back for another Yukon!
Excellent Body Work, Paint Matched Perfectly!!!!!!!!!!!!!!!!!!!!!
We would like to thank Starling Buick and GMC for a wonderful experience in purchasing our new Buick. Our salesman Adam Rutherford was extremely helpful in our choice of vehicle and Francesca K. made our financing very easy to understand. We will recommend Starling Buick GMC to all we know!
Always treated very well at Starling!
I had an awesome time, everyone was very kind and quick to respond, detailed answers throughout the whole process and I would definitely recommend anyone in the market looking for a vehicle to come check them out!
Purchased my dream car from Starling Buick GMC last weekend. They were communicative from the start, straight forward and accommodating. Great service from beginning to end. Thank you, Mark, for making this happen!
Staff was friendly, knowledgable, and helpful.
Everyone from Tatumn, Shelby, and Charley were amazing! Very fast and easy to deal with.
Service completed a major job on my engine. On time and fixed. CASANDRA is always there for me.
I was glad they were able to take my car in as I was a drop in with no appointment. Thank you
Started using Starling Buick GMC for my service work in 2021 after relocating to Florida. Their service department is excellent, with great techs and service advisors. Easy scheduling, excellent communication, and very competitive pricing. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
They were quick, courteous and efficient.
Internet Sales Coordinator, Annelise Puillandre, made our vehicle buying experience wonderful. We were traveling from a couple of hours away to buy the vehicle we wanted, and she made sure everything was in order when we arrived. We were then introduced to Orlando Fernandez to test drive and complete paperwork. Everyone we came into contact with at Sterling was very pleasant and helpful. We would definitely buy another vehicle from Sterling!!
As always very professional helpful and efficient.
Stuart Grimes was awesome as always. Paul Mailman the desk manager was very patient with me as I was a pain in his bum I'm sure. This is my 4th Vehicle I have bought from them and will continue to do so in the future. Scott the finance manage was super friendly and made sure I knew what I was getting myself into.
Steven Oliver was very helpful and easy going during the process.
Cassandra is awesome and so helpful! She always greets you when you drive up!
Kudos to my sales consultant, Adam Rutherford. He was not at all pushy and gave me good advice. He was instrumental in locating my new 2022 Sierra AT4, and kept in touch with me daily to keep me up to date on tracking my new truck. When it arrived, Adam went over all of the features with me, and he even called me a few days later to see how everything was going. Will definitely deal with Adam and Starling Buick GMC in the future.
Great deal, great delivery and great personel.
Very helpful during a stressful time.
Always a great play to go for service
The service advisor was attentive and courteous.
Salesmen was excellent kept in touch and followed through on everything
We had the best experience ever in purchasing a new gmc Denali 2500 pick up thank you Charley and mark !
Had a great purchasing experience salesperson knows his stuff just all the way around good company
At Starling GMC, I was treated with courtesy, professionalism, and thoughtfulness. My sales professional Stuart Grimes constantly kept me updated on the status and arrival of my new Acadia. He was integral to the choosing, trade in, and purchasing process. He also pledged support in the future for any questions that may arise about the Acadia. I’m very happy and excited about my fabulous new Acadia Denali! Starling GMC will also be my go to dealership for any service needs .
Stewart was very knowledgeable and helpful with my unique situation.
Sunroof leaked though it would be covered under the warranty that I bought when I got the car? But the people that work there are great very satisfied with the dealership and all of its employees!
Great experience. Everyone I dealt with was helpful.
My salesman did an outstanding job of determining my requirements and addressing those.
During this "vehicle buying" experience we were very impressed with the level of professionalism and experience in which the Starling employees conducted themselves, specifically STEVEN OLIVER. Sales person Oliver went above and beyond to see that all our needs were met and made it possible for us to buy the exact vehicle we were looking for and the price we were willing to pay. We will definitely recommend Starling Buick GMC and Steven to friends and family.
We bought a certified 2019 BUICK Enclave month ago and are very happy with the car. Great customer service, Steve Oliver was very helpful. Professional and respectful attitude to people, no hidden fees or the services you don't want to buy. No pressure as we saw in some other places. Thank you, guys, for your work, keep doing it with excellence.
Thorough and comprehensive sales and service.
Fast friendly service highly recommended
That ADAM guy in service is a strong customer's advocate! He needs a raise! I built a mechanical claim for mutual customer with Adam . Although the outcome was not EXACTLY what we all had hoped for, the process quick, painless, and easy, Again thanks Adam, for being oh so polite and helpful. Our customer left happy with the service provided at Starling. Repairs were preformed quickly by trained professionals giving us both peace of mind peace of mind. Thanks ADAM!
I just bought a Denali 1500 truck for my husband, from the moment I walked through the door at Starling GMC Venice I had nothing but a wonderful experience, I hate going to car dealerships as they pressure you. This place was just the opposite. I had Orlando Fernandez for my salesperson he was just fabulous , the whole experience from sales to financing was wonderful. I highly recommend this place to everyone. Thank you .
My experience was professionally handled in a diplomatic and courteous manner. I am very pleased and would expect that type of professionalism will continue. Thank You
Excellent service. Transparent throughout the entire process.
They doubled the amount of my trade in value than the previous GMC dealer offered. Orlando Fernandez was great with everything.
The only difference between Starling and Rick Mathews Buick GMC service is that at Mathews they would give your car a quick wash after any service. It was a nice touch
All around great service. Car looked terrific and would highly recommend
I'll start out by telling you I was so anxious when I called the office. My anxiety goes through the roof with car dealerships, and most know why. BUT let me tell YOU. AnneAlyce whose name I may be spelling wrong took my phone call. She was great, and was very patient with me. Like I said, I was anxious so I may have come off a bit stand offish, I've had terrible experiences at previous dealerships where I've purchased vehicles that I felt pressured into getting .. hence my trip to Sterling. She hooked me with ROB. ...
Our brand new car had to be taken back to the dealership twice. The first time was the manufacturer's fault, the second time was the dealership's fault. It was not repaired correctly the first time and this very inconvenient. Yes the salesman and customer service rep worked hard to hook us up with a loaner car but this was still very inconvenient.
Steve Oliver was very attentive to my needs and In my opinion received a great deal for the car I wanted
Rob Pyle helped purchase our 2018 Tahoe. The vehicles was a good find, Rob was a great find. He was knowledgeable and experience, which you would expect. However, his courtesy, professionalism, conversational approach, and decency allowed us to make a decision that was right for us. I believe he would have been satisfied simply showing us the vehicle even if we walked away. Which we didn’t. We trust the dealership because we trusted him. If you need a vehicle as we did, call Rob. He will assist you if getting what is a right fit for you. Thanks Rob.
Personable and knowledgeable
Fast and easy financing
Up front explanation of costs, they looked up my vehicle warranty and applied. Fast service, polite, respectful, totally pleased for the 1st time for a dealership. Restored my faith in integrity and honesty. Tyty Starling associates.
Everyone is very pleasant and have not had a issue at all
Had my Yukon in for a rear bumper replacement and oil change. The body work team did an excellent job and Cassandra in service is always a pleasure to work with.
Was scheduled for an appt for service. Went in everything was hasselfree, my car was serviced in a timely manner. Will definetly go back again.
Great dealership, fantastic team work.
The current economic situation has made getting goods and services very different. Fortunately Starling came through with my needs and did so very timely.
Everyone we met was very professional and very friendly. I have been buy GMC since 2000 all up North and I have to say I am very happy with Starling Buick GMC and can say that this is the best experience I had with GMC
Friendly staff, good service
We came to scope out an Acadia and now leaving with my dream truck with the AT4 trim! Steve Oliver was our sales person and did an amazing job. He was super friendly and made sure we had an amazing buying experience. Everything went smooth and I couldn’t be happier with our new suv.
On time as promised. Thanks! Jim
The dealership changed and removed a screw from the tire, changed the oil, oil filter, and tire rotation. Everyone was helpful and pleasant and whe work was done in a reasonable time. Will return for more service work when needed.
Had a new key programmed was a quick process once scheduled
Fast, friendly & professional
verry pleased with the sales rep
They listen well when trying to describe a problem
I came in for an oil change and tire rotation and it was done in less than an hour. Great service with friendly and knowledgeable advisor.
Rob was our sales person. He made us comfortable, introduced us to the manager and finance staff. He had calm demeanor and was patient answering all our questions. He delivered a superb service. Greg made financing an ease and explained the extra warranty coverage so well that made sense for us to purchase that from Zurich. We just wish our truck will come soon and will have no missing components or electronic chips upon delivery. We expect a smooth transaction
They sell cars
They sell cars
What a great experience it was so easy and simple I just couldn’t believe it . Stuart the gentleman who waited on us went way above and beyond to help me what a great representative . Thank you so much .
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