We purchased a vehicle a year ago that had high miles and lots if problems. We haf purchased the extended warrantee, which paid for a new transmission. Cassandra in the service department worked with us when we came in for issues and normal maintenance. She was always friendly, compassionate, and professional. With all the problems we had with the vehicle, she went above and beyond our expectations. We decided we had enough of the problems with our vehicle and worked with Charlie in sales to find another vehicle. He found us a beautiful vehicle we can feel comfortable in and confident it won't leave us stranded. Charlie was patient and understanding. He is an outstanding salesman who does not fit the stereotype of a car salesman. We were given a fair price for our trade in, and left with an extended warrantee that gave us bumper to bumper coverage for at least three years! The atmosphere at Starling is not high pressure and Cassandra and Charlie are great examples of excellent customer service!

Our salesman Charlie did an outstanding job. He found us the car we wanted with the options we wanted. It was a very pleasant experience.

service rep. I believe his name was Devin was 5 star in customer service

Adam Rutherford sold us our 2nd GMC Truck in a month. Will Definitely be back for our next. He always makes everything a smooth process.

Highly recommend to purchase here. It was a bit from home but worth it! Great deal on my trade in as well as new car dealer discounts. Staff are amazing, ask for Steve Oliver who helped with my purchase! Great team! Much better then Punta Gorda

Adam , great salesperson to work with, got me great truck thanks again see u guys again soon!!!

Good experience.

Great sales team well organized, honest, great communication. I live in Alabama they had used car I was looking for at great price. Prices in my state $3000 plus more for same vehicle. Had a friend test drive car. When car arrived at my door was as advertised. Very, very happy with purchase. Would highly recommend.

I was dropping my Acadia off a day early for an oil change. The advisor offered to do it for me the same day instead of having to come back. I waited for the service which was completed promptly.. I appreciated the excellent service. Way better service than Sunset Chevy GMC in Sarasota. I live in Sarasota and will be using Starling for the duration of owning my vehicle. Good service is worth the drive.

Adam Rutherford greeted me as I was looking at Buick Encores on the lot. He was friendly, courteous and provided answers to any question I had regarding the Encore. He has even followed up after the purchase to see how I was doing, and offer assistance to pair my phone with my Encore. I found Adam to be honest and trustworthy as well as friendly and courteous. I would highly recommend Adam and Starling Buick to anyone interested in buying a vehicle there.

Just bought a used car on 7/3, and here's my impression so far: 1) Solid communication - found through Car Gurus, and had fast, reliable communication before my visit (Annelise) 2) Nice staff - I was helped by Adam, who was very kind and patient while we took the car on two test drives (one with air conditioning off and other with it off) 3) Trust - Adam pointed out a couple of things with the vehicle that I didn't catch, so that improved his / their overall trust factor 4) Speed - I called at 9am, was there by 11am and bought the car by 1pm...I think that might be fastest ever buying a car 5) Convenience - they sold me an affordable aftermarket warranty so I got 3 year / 36 mile powertrain warranty that covers my 4x4 feature, and paying was efficient with credit card and check (debit card would be better) 6) Clean - both the facility and car were clean Improvement areas 1) I had some large cosmetic issues with the car, and instead of putting the cost of repair with the cost of the vehicle (discounted), they said I should trust they will help me work with their collision center (will update on this later if they are true to their word)

I had a very good experience with my trade-in. Very friendly staff. I will buy again form Starling Buick GMC.

Cassandra in service is terrific.

Great buying experience. Joe was so professional and nice. He made the buying experience simple and fast. He was very nice and knowledgeable. He also had patience with my two boys. Highly recommend this place. Joe wasn’t pushy. He listened and got me the truck I wanted for a reasonable price. If you go there make sure to see Joe. He is the best.

We had been on the hunt for the perfect car for a while. We came across the vehicle online and though it was an hour drive to get to the dealership it was worth it. From setting the appointment to see the car to the welcome we received when we got there it was a great start. The experience just got better as we started looking at the car. Joe our sales guy was incredibly helpful but not pushy. He worked with the sales manager to make it work for us. I was nothing short of impressed with the whole experience. As for the car… exactly as advertised! It gave us everything we asked for and more. The car is stunning and we are over the moon about it! I will be using them for my next car.

Extremely welcoming and pleasant experience with Charles and Jason at Starling. Helped us and made things right in a very unfortunate circumstance. Will make sure we come back for any future vehicle purchases and highly recommend them!

Great Process

Adam, Paul, and Scott are fantastic. They took care of us from start to finish and made sure we got exactly what we wanted. Adam contacted us multiple times after the sale to make sure we were happy and everything was working okay. We love our new car and the team at Starling really made the experience that much better. Thank you guys so much!

Adam sales rep know how get job done right

Great sales Rep. , Adam help get new truck ,excellent job done with no problems . Will buy again soon

Eric Robinson was very helpful in all aspects of the transaction and was always available when I needed his services.

Check in was smooth and timely. Work done in time frame expected.

Kevin was helpful in every way. He addressed our car issues, gave us a cost breakdown and the option to get it fixed. We are from Texas, and here on vacation, he provided a loaner car so we could continue enjoying our time at the beach! Great service!

I had such an incredible experience with starling Buick gmc. From the first inquiry to driving off the lot the experience was perfect. I spoke with Rachel and she found me the exact car I was looking for and even allowed me to put the car on hold until I could get down there. When I got there Steven was ready get me on the road. He was friendly and knowledgeable telling me about all of the cool features on my 2019 GMC Terrain. The process was quick and painless. I can’t say enough how much I appreciate all the hard work from the staff at starling

After dealing with an accident and the inconvenience of it, I must say that my experience with the collision center at Starling was a pleasant experience. Everything was handled in a timely, polite manner. They called Enterprise and they were there to pick me up quickly. I thank God for all of these folks. 👍